Migration Details

• Quick Tab Map

The Migration Details modal provides comprehensive information about a migration. Click View Details on any migration to open it.

The modal contains several tabs providing different aspects of migration information.

Quick Tab Map

Tab	What You See	Best Use
Steps	Each step with status, duration, info tooltips	Spot where it failed or how long it took
Source Details	Source URL, method, plugin/FTP credentials	Confirm you are pulling from the right site
Process Details	Instructions, temp FTP, verification state, current step	Act on uploads, verification, and ongoing progress
Destination Details	Target server, account, domain, DB credentials	Verify destination matches the intended service
Logs	Full chronological log with levels and filters	Deep troubleshooting and evidence for support

Status legend:

• INFO (blue): Normal operation and progress
• WARNING (yellow/orange): Non-critical issues or recommendations
• ERROR (red): Blocking issues that stopped a step
• DEBUG (gray): Low-level technical details

Steps Tab

Track the progress of each migration step:

• Step Name: Descriptive name of the step
• Status: Visual indicator (checkmark, spinner, alert, or circle)
• Duration: Time taken to complete (for completed steps)
• Actions: Tooltip with detailed information

Step Status Display

• Completed steps: green checkmark with completion time
• In-progress step: yellow spinner with current action
• Failed steps: red alert icon with error summary
• Not started steps: gray circle

Click the info icon next to any step to see a detailed description.

Source Details Tab

Note: Available only for automatic migrations initiated by clients. Manual migrations do not have source details since files are uploaded directly by admins.

Shows connection information for the source WordPress:

For FTP-Based Migrations

• URL: The website address of the source WordPress installation
• Import Method: Type of migration (Plugin or FTP/SFTP)
• Protocol: Connection type (FTP, SFTP, or FTPS)
• Path: Directory path to the WordPress installation on the source server
• FTP Host: The FTP server address
• FTP Port: The port number used for the connection
• FTP Username: The FTP account username
• FTP Password: The FTP account password (click eye icon to reveal)

For Plugin-Based Migrations

• WordPress admin URL (if credentials were provided)
• Plugin installation method (automatic or manual)
• Plugin status and version

Process Details Tab

Provides instructions and connection details for the migration process. Content varies based on migration type and current step.

For Manual Migrations (During Upload Stage)

Shows FTP account details for uploading files:

• Remote Server Temporary Directory: Path where files should be uploaded
• FTP Host: The FTP server address (usually hosting server IP or hostname)
• FTP Port: The port number for FTP connection (default: 21)
• FTP Username: Temporary FTP account username
• FTP Password: Temporary FTP account password (click copy icon to copy)

Upload Instructions

1. Connect to the FTP server using provided credentials
2. Upload wordpress-files.zip to the temporary directory
3. Upload database.sql (or database.sql.gz) to the temporary directory
4. Click the Verify button to confirm uploads
5. If verification succeeds, click Continue Import

Verification Status

• Not verified: Files not yet checked (Verify button enabled)
• Verifying: Currently checking uploaded files (spinner shown)
• Verified: Files found and valid (Continue Import button enabled)
• Failed: Files missing or invalid (error message shown)

For All Migrations (After Upload Stage)

Shows current migration progress and technical details:

• Current step being executed
• Files being processed
• Database import progress
• Any warnings or notices

Action Buttons

• Verify: Check if required files are uploaded (manual migrations only)
• Continue Import: Proceed with migration after verification (manual migrations only)
• Copy: Copy individual field values to clipboard

Destination Details Tab

Contains information about the target location for the imported WordPress.

Server Information

• Server IP/Hostname: The address of the destination hosting server
• Server Name: Name of the hosting server in PanelAlpha
• Control Panel: Type of control panel (cPanel, DirectAdmin, Plesk, etc.)

Hosting Account Information

• Hosting Account Username: Username of the hosting account on the destination server
• Hosting Account Main Domain: Primary domain associated with the hosting account
• Hosting Account Status: Account status (active, suspended, etc.)

WordPress Installation Details

• Domain: Website domain for the imported WordPress
• Path: Directory path to the WordPress installation on the destination server
• URL: Full URL where WordPress will be accessible
• PHP Version: PHP version configured for the instance

Database Information

• Database Host: Address of the database server (usually localhost or specific hostname)
• Database Name: Name of the WordPress database created on destination
• Database User: MySQL user created for the WordPress database
• Database Password: Password for database access (click eye icon to reveal)

Additional Details

• WordPress Version: Detected version of WordPress being migrated
• Instance ID: PanelAlpha instance ID for the imported site
• Created At: Timestamp when migration was initiated

Actions

• Copy: Copy individual field values to clipboard
• Test Database Connection: Verify database credentials are working (if migration failed during DB import)

Logs Tab

Provides detailed real-time log information about the import process, including all actions performed and any encountered errors.

Log Entry Components

• Timestamp: Exact date and time (for example "2026-01-28 14:32:15")
• Log Level:
  • INFO (blue): Normal operation, step completion, progress updates
  • WARNING (yellow/orange): Non-critical issues, version mismatches, recommendations
  • ERROR (red): Critical errors that caused step or migration failure
  • DEBUG (gray): Technical details for advanced troubleshooting
• Step: Which migration step generated the entry
• Message: Description of the action or error
• Details: Additional technical information (hover over message or click expand icon)

Common Log Messages

Informational (INFO):

• "Import process started"
• "Step completed: Creating Domain"
• "WordPress files downloaded successfully (1.2 GB)"
• "Database imported: 45,234 records processed"
• "Import process completed successfully"

Warnings (WARNING):

• "Source WordPress version (6.2) differs from latest (6.4)"
• "Large file detected, splitting into chunks"
• "Deprecated plugin detected: [plugin-name]"
• "Database optimization recommended"

Errors (ERROR):

• "Cannot connect to FTP server: Connection refused"
• "Database import failed: Access denied for user"
• "File extraction failed: Insufficient disk space"
• "WordPress configuration error: wp-config.php not writable"

Using Logs for Troubleshooting

1. Identify failed step: Look for ERROR entries
2. Review error message: Read the specific error
3. Check preceding entries: Review INFO/WARNING messages before the error
4. Look for patterns: Multiple timeouts might indicate network issues
5. Copy for support: Use the copy button to share excerpts

Log Features

• Filter by log level: ALL, INFO, WARNING, ERROR, DEBUG
• Search logs by keyword: Find specific messages quickly
• Export logs to file: Save for offline analysis
• Auto-refresh: Logs update every 5 seconds for in-progress migrations

Related Documentation

• Managing Migrations — Monitor and manage migrations
• Import Process — Understand the import steps
• Troubleshooting — Solve common migration issues