# Services
The Services section will navigate you through all available services, both active and archived, detailing the actions permitted for each.
# List of services
The main table with the services listed shows following data:
- ID number - press and you will be redirected to the service details.
- Main Domain - the main domain; list of instanced displayed on hover.
- User - assigned user data; a tooltip with use details will appear on hover, press the eye icon and you will be redirected to the plan configuration page.
- Server - used server.
- Plan - name of the selected plan; a tooltip with use details will appear on hover.
- Instances - number of existing on the service instances per the maximum number.
- Stats - current status of the service.
- Actions - delete the single service, can be also done in bulk, simply select services you wish to delete and use the mass actions button.
Filter the list by its plan name, or show all plans.
# Add service
Press the Add button available at the top of the page. You will be redirected to a short form where you will have to fill out the required data to add a new service.
A short form will appear, choose the following data to add a new service:
- User - select a user that will be assigned to this service.
- Plan - choose plan from the list of available ones.
Press Add Service when the form is complete.
# Service details
To obtain a deeper understanding of a specific service, you can make use of the "Manage Service" option. This functionality enables you to access comprehensive information about a service, such as its configuration settings and any pertinent metadata. It provides you with detailed insights into the distinct attributes and parameters of each service.
The Service Details view is divided into areas and dedicated tabs. Each tab focuses on one resource domain of the service so that you can drill down quickly and perform contextual actions.
# Layout Overview
Left sidebar contains all static / general service details including:
- Service name, status (active / suspended), URL, assigned user, and creation date
- Plugin & Theme Packages assigned to the service (with versions / counts)
- Information about infrastructure: hosting server(s), DNS server(s), email server(s) – when available
Middle section is a tabbed interface with detailed, real‑time resource data:
# Instances tab
Shows every WordPress instance created within the service.
- Key columns: Instance name & ID, primary domain, backup status, creation date.
- Expand an instance row to reveal: version, path, theme, direct URL, created date and contextual actions (e.g. Run Health Check).
- Health Check: launches an on‑demand diagnostic for that single instance (does not affect others). Results appear inline and are also written to Activity Logs.
- Bulk selection (when supported) lets you trigger multi‑instance actions.
# Domains tab
Provides a consolidated list of all domains associated with the service, categorized (main, addon, mapped, parked, etc.).
- Hover tooltips expose DNS status and verification hints.
- Use this list to verify domain–instance relationships and detect unused domains.
- If integrated with DNS servers, domain status badges indicate propagation / zone presence.
# Hosting Accounts tab
Displays hosting account(s) connected to the service and their provisioned limits.
- Core data: domain, IP addresses (with +N more expansion), server label, username, creation date.
- Plan Usage block: disk usage, SFTP accounts and other resource gauges (visual progress bars for quick capacity assessment).
- Configuration block: plan quota, PHP workers, burst capability, datacenter / location, SSH access type, other environment attributes.
- Per‑account Actions: Run Health Check and Move to Service.
# Move Hosting Account to Service
Allows re‑assigning an existing hosting account from the current service to a different one without reprovisioning the account.
- Opens a modal where you pick the target (New Service) from an allowed list.
- Current Service is displayed for confirmation.
- After Move:
- Ownership / linkage metadata is updated.
- Related instances are reassociated with the new service context.
- Use cases: consolidating client services, correcting mis‑assignments, or restructuring accounts.
# DNS Zones tab
Lists DNS zones (if any) created for the service on connected DNS servers.
- Each row: zone name, status / synchronization flags, linked server.
- Useful for verifying automation successfully created or synchronized records.
# Email Domains tab
Shows domains configured on email servers for this service.
- Indicates whether mailboxes / forwarders exist (counts) and any verification or DNS alignment status.
- Empty state clarifies that no email domains are yet linked.
# Activity Logs
Chronological record of service events (provisioning, moves, health checks, ownership changes, suspension, etc.).
- Advanced filtering by date range and search bar.
- Use for auditing and troubleshooting sequence of changes.
# Server Logs
Aggregated server‑level logs relevant to the service (performance, errors, background tasks) with powerful filters for pinpoint analysis.
# Quick actions
Press the Actions button at the top of the screen, at this point you may:
- Suspend the service.
- Delete the service.
- Change the owner of the service.
# Change owner
PanelAlpha allows you to transfer service ownership to another user. Through this functionality, you can select a new user who will become the owner of the service.
When you change the owner:
- The system automatically updates data on the remote hosting account if needed
- A notification is displayed informing about the necessity to update the administrator account in WordPress
This feature is particularly useful when restructuring client accounts or when transferring service management responsibilities from one user to another.