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      BETA
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  • Client Area - Instances
    • List of Instances
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Page Contents
  • List of services
  • Add service
  • Service details
  • Quick actions
  • Change owner
Documentation
    Introduction FAQ Automatic Tester
Getting Started
    Requirements Installation Update Guide SSL Configuration Resetting Admin Password Translations Health Check Diagnostic Mode Additional Configuration
Background Billing
    Introduction Billing System Quick Registration Social Media Login Client Area
Admin Area
    Dashboard Instances Services Users Logs Migrations
Onboarding Methods
    Quick Onboarding Super Quick Onboarding Standard Onboarding
System Configuration
    General Configuration Branding Hosting Servers DNS Servers Email Servers Remote Backups Plans Notifications Automatic SSL Themes, Plugins and Packages
Hosting Server Connections
    Hosting Scenarios PanelAlpha Engine for Docker cPanel Plesk DirectAdmin WP Cloud
Email Server Connections
    Mailcow cPanel
DNS Server Connections
    Cloudflare cPanel DNS Only PowerDNS
Billing Systems Integrations
    WHMCS
Billing Scenarios
    Introduction Single WordPress Instance Predefined WordPress Template Multiple WordPress Instances Cross-Selling Paid Plugins and Themes Cross-Selling Domains Plan Upgrade
Integrations
    Integrated Solutions Matomo Google Analytics Let's Encrypt Google PageSpeed Insights DB-IP Extendify WithoutDNS
Client Area - Instances
    List of Instances Creating New Instance Importing Existing Instance Instance Details Changing Domain Sharing Instances Monitoring Backups Plugins Advanced Settings
Client Area - Hosting
    Summary Domains FTP Accounts MySQL Databases Cron Jobs File Manager DNS Zone Editor Email Addresses Email Forwarders

# Services

  • List of services
  • Add service
  • Service details
  • Quick actions
  • Change owner

The Services section will navigate you through all available services, both active and archived, detailing the actions permitted for each.

# List of services

Services list - PanelAlpha Documentation
Services list - PanelAlpha Documentation

The main table with the services listed shows following data:

  • ID number - press and you will be redirected to the service details.
  • Main Domain - the main domain; list of instanced displayed on hover.
  • User - assigned user data; a tooltip with use details will appear on hover, press the eye icon and you will be redirected to the plan configuration page.
  • Server - used server.
  • Plan - name of the selected plan; a tooltip with use details will appear on hover.
  • Instances - number of existing on the service instances per the maximum number.
  • Stats - current status of the service.
  • Actions - delete the single service, can be also done in bulk, simply select services you wish to delete and use the mass actions button.

Filter the list by its plan name, or show all plans.

# Add service

Press the Add button available at the top of the page. You will be redirected to a short form where you will have to fill out the required data to add a new service.

Add service form - PanelAlpha Documentation
Add service form - PanelAlpha Documentation

A short form will appear, choose the following data to add a new service:

  • User - select a user that will be assigned to this service.
  • Plan - choose plan from the list of available ones.

Press Add Service when the form is complete.

# Service details

To obtain a deeper understanding of a specific service, you can make use of the "Manage Service" option. This functionality enables you to access comprehensive information about a service, such as its configuration settings and any pertinent metadata. It provides you with detailed insights into the distinct attributes and parameters of each service.

Service details page - PanelAlpha Documentation
Service details page - PanelAlpha Documentation

The service details page is divided into four blocks:

  • The first block contains all details such as name, URL, status, user and date of creation. Plugin & Theme Packages assigned, data on hosting server, email and/or DNS servers, nameservers.
  • Widget with existing instances details and domains list.
  • Plan usage details - specific information on disk space and email account limits, as well as current usage. You may also upgrade the current plan from this place by clicking the "Upgrade" button.
  • Logs section: activity and server logs with advanced filtering options.

Hover over any item on this page and a tooltip with more specific explanations will appear.

# Quick actions

Service actions - PanelAlpha Documentation
Service actions - PanelAlpha Documentation

Press the Actions button at the top of the screen, at this point you may:

  • Suspend the service.
  • Delete the service.
  • Change the owner of the service.

# Change owner

Change service owner - PanelAlpha Documentation
Change service owner - PanelAlpha Documentation

PanelAlpha allows you to transfer service ownership to another user. Through this functionality, you can select a new user who will become the owner of the service.

When you change the owner:

  • The system automatically updates data on the remote hosting account if needed
  • A notification is displayed informing about the necessity to update the administrator account in WordPress

This feature is particularly useful when restructuring client accounts or when transferring service management responsibilities from one user to another.