PanelAlpha Documentation
Back Home
Live Demo Get Started

Users

Documentation
    Introduction FAQ Automatic Tester
Getting Started
    Requirements Installation Update Guide SSL Configuration Resetting Admin Password Translations Health Check Diagnostic Mode Additional Configuration
Background Billing
    Introduction Billing System Quick Registration Social Media Login Client Area
Admin Area
    Dashboard Instances Services Users Logs Migrations
Onboarding Methods
    Quick Onboarding Super Quick Onboarding Standard Onboarding
System Configuration
    General Configuration Branding Hosting Servers DNS Servers Email Servers Remote Backups Plans Notifications Automatic SSL Themes, Plugins and Packages
Hosting Server Connections
    Hosting Scenarios PanelAlpha Engine for Docker cPanel Plesk DirectAdmin WP Cloud
Email Server Connections
    Mailcow cPanel
DNS Server Connections
    Cloudflare cPanel DNS Only PowerDNS
Billing Systems Integrations
    WHMCS
Billing Scenarios
    Introduction Single WordPress Instance Predefined WordPress Template Multiple WordPress Instances Cross-Selling Paid Plugins and Themes Cross-Selling Domains Plan Upgrade
Integrations
    Integrated Solutions AWStats Matomo Google Analytics Let's Encrypt Google PageSpeed Insights DB-IP Extendify WithoutDNS
Client Area - Instances
    List of Instances Creating New Instance Importing Existing Instance Instance Details Changing Domain Sharing Instances Monitoring Backups Plugins Advanced Settings
Client Area - Hosting
    Summary Domains FTP Accounts MySQL Databases Cron Jobs File Manager DNS Zone Editor Email Addresses Email Forwarders

# Users

  • Lists of users
  • Adding new user
  • User details page

In this section of the documentation you will find a comprehensive list of all users who have access to the platform, including both active users and those with shared access.

# Lists of users

  • All users - Browse through the full list of all users, regardless of their status or access to services. List of all users, with any status, with or without access to any kind of service.
  • *Active users - List of users that own any kind of a service. This list includes users who have their own service and/or got "Shared Access" to an instance.
  • Shared access users - Shared access list includes all users that got access to a service via the "Shared Access" feature.

Available actions on a single user:

  • Manage User - redirects to the user details page
  • Edit User - quickly change basic information about the user (first name, last name, company name, email address and password)
  • View in Client Panel - log in to the client area hiding as the user
  • Delete User
  • More Info - hover over the client name, a tooltip basic data will appear. You will find there also a button Show More Info, on pressing, you will be redirected to user details page.

# Adding new user

Press the "Add" button if you wish to create a new one. A simple modal form will appear.

Provide these few pieces of information to add a new user:

  • First name
  • Last name
  • Email address
  • Password

Additionally, you have two important options that you can enable:

  • Send user an email with details - When enabled, the system will automatically send an email to the new user containing their login credentials. This is useful for immediately notifying users about their new account.
  • Require user to change password - When enabled, the user will be prompted to change their password on their first login. This is recommended for security purposes.

Press "Add User" when you are ready. It will immediately appear on the list of "All Users".

# User details page

Press the username or "Manage User" icon and you will be redirected to the single user detailed information page.

  1. On the left there is a user summary box with basic information, that is:
  • Email address
  • Date of creating
  • Two-factor Authentication status
  • Time of the last noted activity There are also two buttons allowing to quickly "Log In As User" and "Edit User" details.

  1. The next widget includes summaries on the three crucial aspects. Press each to see details on: "Instances", "Services" and "Sharing With" data.

  2. A dedicated to the user "Activity" widget - it is a widget with the summary of activity logs with the most crucial data highlighted, the option to filter the displayed data by categories:

  • Show everything
  • Most Relevant
  • Plugins
  • Backups
  • Themes
  • Hosting
  • Users
  • Sharing access
  • Log-ins
  • Admins
  • Config

Press the "See more" button and you will be redirected to the main Logs section.

  1. Quick "Actions" button:
  • Edit the user details
  • View in the Client Panel
  • Delete the user
  • Add a new user