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Client Area Functionality

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# Client Area Functionality

  • Issues logging into WP-Admin
  • Visitors and bandwidth not calculated
  • Instance preview not available
  • Domain does not point to the instance
  • Custom logo image

# Issues logging into WP-Admin

Error: Warning: The package could not be installed. 'No valid plugins were found.' Plugin update failed. Warning: The '/home//.panelalpha/8T034qt5_20240511_002956/controlpanel-sso.zip' plugin could not be found.
Solution: Run the following command on the server where PanelAlpha is installed:

docker compose -f /opt/panelalpha/app/docker-compose.yml exec api php artisan connectors:build

# Visitors and bandwidth not calculated

Problem: The number of website visitors and bandwidth is not calculated or displayed in the instance details.
Solution: For those using PanelAlpha Engine, the views and bandwidth information will not be displayed unless you set up the Matomo or Google Analytics integrations.

# Instance preview not available

Problem: The website preview in the "My Instances" section shows "Preview not available."
Solution: Enable and configure the Google PageSpeed Insights integration to view the instance preview. More information can be found in the Google PageSpeed Insights documentation.

# Domain does not point to the instance

Problem: The domain does not point to the server after instance creation.

Solution:

  1. Check if a "DNS propagation is in progress" message appears in the client area.
  2. Click on the message for instructions on properly mapping your domain to the server.

# Custom logo image

Problem: The logo appears pixelated. What are the standard dimensions for the logo?
Solution: The recommended dimensions for the PanelAlpha logo are 271x60 pixels. To prevent pixelation, use an .svg file, which scales without losing quality.