# WHMCS Module
# Account not visible in PanelAlpha
Problem: The account exists in WHMCS but does not appear in PanelAlpha.
Solutions:
- Verify that the product is set to "Automatically setup the product as soon as an order is placed" in WHMCS.
- Manually run the "Create" action for the product in WHMCS to initiate the account setup in PanelAlpha.
# Connection error
Problem: Connection error: Failed to connect to 158.220.XX.XX port 8443: Connection refused
Solution: Adjust the protocol (HTTP/HTTPS) and modify the "Secure" (SSL) connection setting in the configuration.
# Incorrect CPU and memory limits in WHMCS
Question: How can I adjust incorrect CPU and memory limits in WHMCS?
Solution: Refresh the module settings page in WHMCS and save the product to reload the current plan configuration from PanelAlpha.
# Connection error between PanelAlpha and WHMCS
Problem: When attempting to connect to PanelAlpha from WHMCS, the following error occurs: Connection Error: Failed to connect to xx.xx.xx.xxx port 8443 after 199 ms: Couldn't connect to server.
Solution: The issue may be due to an incorrect IP address. Ensure that the IP address configured in the server settings is accurate and corresponds to PanelAlpha.